Shipping policy
ORDER PROCESSING
Please allow 1 to 4 business days for order processing.
You will receive a shipping confirmation email as soon as your order has been dispatched.
FLAT-RATE SHIPPING
Orders are generally shipped within 2 to 5 business days.
| Delivery option | Estimated time | Price |
|---|---|---|
| Standard shipping | 3 to 5 business days | €3.90 |
| Free shipping | 3 to 5 business days | €0 |
INTERNATIONAL SHIPPING
We offer international shipping to all countries, except those experiencing political instability.
| Region | Estimated delivery time |
|---|---|
| France, Belgium, Switzerland | 3 to 5 business days |
| Other countries | 5 to 15 business days |
⚠️ Customs duties and taxes
Customs duties and import taxes (including VAT) may apply once the parcel arrives in your country.
These fees are the sole responsibility of the customer.
REFUNDS, RETURNS & EXCHANGES
No refunds are possible once the order has been shipped.
Returns are accepted only within 30 days of receiving the product.
Items must be unused and in their original condition.
Sale items are non-returnable.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please contact us immediately at:
Please include your order number and a photo of the item in question.
Each request will be reviewed individually in order to find a satisfactory solution.