Refund policy
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, you can contact us at: contact@hyrun.fr.
Damaged items or order issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and find an appropriate solution.
Exceptions / non-returnable items
Unfortunately, we do not accept returns on sale items or gift cards.
Exchanges
The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can place a separate new order for the desired item.
Refunds
We will notify you once we have received and inspected your return, and let you know whether the refund has been approved.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.