Privacy policy
Last update : 17 mai 2026
Hyrun operates this store and website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). Hyrun is a Shopify-powered store, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal information we collect or process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:
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Contact information: name, address, billing address, shipping address, phone number, email address
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Financial information: payment card details, bank account information, transaction details, payment method, payment confirmation
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Account information: username, password, security questions, preferences, settings
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Transaction information: items viewed, added to cart, wishlist, purchased, returned, exchanged, or canceled
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Communications with us: messages sent to customer support or inquiries
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Device information: IP address, browser, network data, device identifiers
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Usage information: interactions with the Services, browsing behavior, access time and activity
Sources of personal information
We may collect personal information from:
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Directly from you (orders, account creation, communications)
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Automatically through the Services (cookies, device data)
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Service providers acting on our behalf
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Partners or third parties
How we use your personal information
We use your personal information to:
Provide and improve Services
Process orders, payments, returns, shipments, account management, and customer support, and personalize your experience.
Marketing and advertising
Send promotional communications via email, SMS, or mail, and show personalized ads based on your activity.
Security and fraud prevention
Protect accounts, detect fraud, and ensure secure transactions.
Communication
Respond to inquiries and provide customer support.
Legal compliance
Comply with applicable laws, legal requests, and enforce our policies.
Disclosure of personal information
We may share your personal information with:
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Shopify and service providers (payments, shipping, analytics, customer support)
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Marketing and advertising partners
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Affiliates within our company group
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Third parties when required (e.g. shipping partners, legal obligations, business transactions)
Relationship with Shopify
Our store is hosted by Shopify, which processes personal data to provide and improve services. Your data may be transferred to Shopify and third parties in other countries. Shopify is responsible for certain data processing activities. You can read Shopify’s privacy policy for more information.
Third-party links
Our Services may include links to third-party websites. We are not responsible for their privacy practices.
Children’s data
Our Services are not intended for children. We do not knowingly collect personal data from minors.
Security and data retention
We implement security measures but cannot guarantee absolute security. We retain personal data as long as necessary for legal, operational, or service-related purposes.
Your rights
Depending on your location, you may have rights to:
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Access your data
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Delete your data
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Correct your data
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Data portability
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Manage marketing communications
You may also have rights to object to processing or withdraw consent (EEA/UK residents).
Complaints
You may contact us or your local data protection authority if you have concerns.
International transfers
Your data may be transferred outside your country, including outside the EEA/UK, with appropriate safeguards.
Changes to this policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
Contact
For questions or requests regarding your data:
We are the data controller for your personal information.